Technology Consulting


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SoNoted Releases SLAManager V4.0

SoNoted introduces Version 4.0 of "SLAManager™" a comprehensive solution for the management, administration and reporting of contractually obligated service levels and project escrows.  The latest version of the product include:

  • Enhanced Security and Single Sign On Capability

  • Integration with Call Center Metrics

  • Enhanced SOAP/Web Service Integration

  • Real-Time News Feed and Alert Integration

  • Enhanced Reporting and Charting Capabilities

  • HTML 5.0 Interface Updates

  • Additional Contract Management Capabilities

By embracing our clients feedback we have been able to provide enhanced functionality and an improved client interface allowing for realtime monitoring and alerts associated with key business performance metrics.  Additional information may be found on our website.

Gary Broache